General and Billing FAQs Categories

General and Billing FAQs Help Guides

How do I change or cancel my membership?
Sign in – Log in to your account and select "Account Details". You can change your plan by selecting the "Billing" tab.   Email – Email us at info@legalnature.co.uk. Please allow up to 24 hours for us to respond. Call – Call 0800 808 5351. If you call outside of business hours and leave a message, please allow up to one business day for us to respon...
What is LegalNature?
LegalNature is your access to legal documents made easy. We are the online leader in legal documents and forms....
How should landlords use your services?
Our documents help thousands of residential landlords overcome a variety of legal challenges they face on a daily basis. Our services allow you to customise rental agreements, eviction notices, and tenant guarantor agreements....
Which individuals should use these documents?
Our legal documents help you through important life events, such as planning for your family’s future with an estate plan, caring for loved ones using a power of attorney, and managing rental properties with our landlord and tenant forms....
I’m not sure exactly what I need. Where should I start?
If you are not sure what you need, then we recommend that you review our Help Centre to start your search. Additionally, you can opt for one of our document bundles which cover a range of common legal matters....
Billing Support
You can call us on 0800 808 5351. If you reach us outside of business hours, just leave a message. We try to respond within 24 hours. If you leave a message over the weekend, please allow up to one business day for us to get back in touch with you....
Free Trial Offer
LegalNature offers a 7-day free trial of our monthly subscription product. You are able to cancel this trial within 7 days to avoid any charges. The paid monthly subscription begins at the end of the 7-day free trial....
Can I edit my documents?
Of course! We aim to meet your needs by providing highly customisable legal documents. You can either answer the form questions again to create a new version of the document or make changes directly within your downloaded Word file....
What is the 30-day money-back guarantee?
LegalNature wants to ensure that every customer is happy with the documents that they create. If you are not satisfied with your product for any reason, LegalNature will refund your payment for the last 30 days, no questions asked....
How do I get my document?
When you have completed your document, it will be available to download in both PDF and Word format. You can always go back and make edits or create a completely new version of your document....